Useful website features.

For a workshop, the street address can lead to the wrong gate. Put the entrance photo, parking instructions and a directions link next to the booking confirmation.

For a car-key shop, ask for the make, model, year and whether any key still starts the car. Pass the answers to a person before promising a price.

A tyre change and a diagnostic visit need different time slots. Use service length, staff calendars and buffers to offer valid slots. AI can classify free-text requests and flag ambiguous jobs for review.